Bangalore Electricity Supply Company (BESCOM) required a centralized Key Performance Indicator (KPI) system to monitor and assess the performance of its various subdivisions. The organization struggled with manual performance tracking, delayed reporting, and lack of real-time insights, making it difficult to measure operational efficiency across multiple levels.
To enhance performance visibility, automate data collection, and streamline decision-making, BESCOM needed a custom KPI monitoring system that could integrate multiple parameters and provide automated, real-time performance analytics across divisions.
Our team developed a comprehensive KPI application that:
- Tracked and analyzed performance across 17 critical parameters, providing actionable insights.
- Integrated real-time data updates, eliminating manual performance reporting inefficiencies.
- Automated ranking and evaluation, ensuring transparent and objective assessments of subdivisions.
- Developed interactive dashboards, enabling leadership to measure achievements against predefined goals.
- Optimized decision-making with real-time alerts, visual analytics, and automated performance reports.
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- Enhanced Performance Tracking: 121 subdivisions, 28 divisions, 9 circles, and 3 zones now monitored seamlessly.
- Real-time Insights: Leadership receives instant updates on key performance indicators, improving response times.
- Automated Data Analysis: Eliminated manual performance tracking, increasing operational efficiency.
- Improved Decision-Making: BESCOM can now make data-driven policy and operational improvements with confidence.
